Privacy Policy 

Pointer Pest Control respects everyone’s right to personal privacy. To protect your privacy, we provide this notice explaining our online information practices. We will collect and use information through our website and social media pages only in the ways disclosed in this statement. This statement applies solely to information collected at Pointer Pest Control’s website and social media pages.

Information and Phone Call Collection

Pointer Pest Control collects personal information such as name, service address and phone numbers via our website and social media online forms and service scheduling. We also collect credit card information through our secure and separate billing site from customers who wish to pay their bills online. The credit card information that we collect is securely stored and encrypted.  We may also collect name and addresses which our users divulge about other people in order to obtain referrals. Pointer Pest Control  does not market to children, and we never knowingly ask a child under 18 years old to divulge personal information.

The server that provides this website automatically gathers and logs the following general data that is not personally identifiable information, such as the IP address of the site that may have referred you, your IP address, the web page that you may have linked to us from, browser and platform information and search terms that are passed from a search engine. We may occasionally use this generic information to identify areas for improvement in our website, and to learn how to accommodate more types of users. We do not provide this information to third-party vendors.

Any inbound and outbound calls with Pointer Pest Control and its personnel may be monitored and/or recorded. Our company will infer that you consent to such monitoring and/or recording by continuing your call.

Security Policy

The information collected by Pointer Pest Control will be used for providing information or services that are directly requested by the customer, developing or improving our services and products or improving the content and features on this website. We do not sell, trade or rent any information we collect through our website to third parties. We will not supplement information collected at our website with data from other sources (such as credit history, to authorize payments). While we cannot guarantee the absolute security of information we collect, any personal information you provide is stored in a secure location, is accessible only by designated staff and will only be used by us only as set forth in this policy. We offer links to other websites. Please note: When you click on links to other websites, we encourage you to read their privacy policies. Their standards may differ from ours. We disclaim any responsibility or liability for information collection practices or privacy policies of these other websites.

Free Estimate Details & Refunds

Pointer Pest Control provides a free estimate on all services. If you request a specialty service that requires an inspection including but not limited to rodents, bed bugs, or commercial properties we will provide an estimate for the inspection. Inspections are not considered a free estimate

Pointer Pest Control may refund canceled services if requested before the initial service date. The deadline to receive a refund for your canceled service is 24 hours before the initial service. All refunds will be provided as a credit to the credit card used at the time of purchase within thirty (30) business days upon refund approval.

More Information

Pointer Pest Control takes your privacy very serious. If you would like more information regarding out policies please contact us.

Phone: 916-892-0005 | Email: office@pointerpestcontrol.com